FAQs

Everything you need to know

What do I do when I want to have a live radio interview to promote my company?

Speak to our music Compliers on 015 290 0042

Is there a TV Licences office in SABC Venda?

No, the   nearest office that deals with the TV License payments in SABC Limpopo, polokwane you can contact 015 290 0001 to confirm if the officer is available

WAYS TO LISTEN TO Phalaphala fm

1. ON YOUR RADIO: 
Find the Phalaphala fm frequency the Frequency Finder along the left edge of this page
if your region isn't listed or if you're battling to get good signal:

Obviously Phalaphala fm would love to broadcast over the entire country, but as it stands, Phalaphala has the maximum number of transmitters legally allowed by ICASA. Phalaphala fm is an SABC Radio Station and thereby are allocated transmitters in certain areas only. These transmitters have a designated wattage strength which allows a specific footprint over a given area only. By law, we are not allowed to exceed this allocation. You can call ICASA explaining your needs and hopefully they can help you: 011 566 3000/3001.

2USING YOUR BROWSER (computer) 
The "Listen Live" feature streams Phalaphala fm live via any browser on your desktop computer, laptop.

3USING YOUR Mobile
Use the following Mobile Listen Live for your Mobile phone:

Work on progress

4. VIA ITUNES
If you have iTunes downloaded on your device

Work in progress

5.  DSTV 
Available on 811 

WHAT SONG IS PLAYING?

  1. The bar at the top below the Live Show section of Website should assist you
  2. USING THE IPHONE/IPAD APP
    Download the free app here:  http://itunes.apple.com/us/app/5fm/id468278589?mt=8
  3. ASK THE DJ
    Please give the DJ as much information about the song as possible. Take note of the time/date/show the song was played. The song title, artist, lyrics or genre will also help.
    For a list of DJs and DJ contact details, go to the ‘On Air Personalities’ on the Footer Navigation under Shows.
  4. ASK PHALAPHALA FM  ON FACEBOOK
  5. ASK  PHALAPHALA FM TWITTER
  6. USING THE BLACKBERRY APP
  7. A NOTE ABOUT RDS (Song info displayed on your car radio)
    A number of radio stations use RDS (that's the info that comes up on your car radio that tells you what station you're on) to display the artist & track title of the song playing. TP (traffic announcements) is also being tested and should also be available as well.

    This is a test phase only. NAB decided that those stations would be the guinea pigs for this particular project. And some of these stations are experiencing problems with the RS232 link between Main Control and the transmitter which Sentec are supposed to be sorting out, but they're not rushing around to fix it anytime soon. Therefore they probably won't have the system until it is officially rolled out to all the stations.

    Once the test phase is over, NAB will send the report to ICASA and they will then decide if it's worthy or not. Phalaphalal fm will only adopt this system once tried, tested and perfected

DOWNLOADS

Phalaphala fm does not offer downloads of any kind.


MEGA MIXES

  1. SUBMISSIONS
    If you'd like your mix to be considered for airplay, submit directly to the DJ of the show you want your mix to be played.

Make a 20min Mix.

Write up a track listing.

E-mail link and track listing plus a bio and contact details to the DJ you want to send your mix to sikhwivhilure@sabc.co.za

SUBMIT ORIGINAL MUSIC FOR AIRPLAY

  1. Drop your track off at: Phalaphala Reception,Khoroni street,Department of Water Affairs ,Thohoyandou and SABC polokwane ,19 hospital Street polokwane
  2. Post your track to: Phalaphala FM, Po Box  395  Polokwane , 0699.

Due to the high volume of music submissions and Phalaphala fm 's music selection process, we cannot contact all the artists with feedback. If you have not heard from Phalaphala FM after six weeks, please consider your submission unsuccessful.

WHICH DJ/SHOW IS ON AIR?

Here's the full Phalaphala FM line-up: http://www.phalaphalafm.co.za/shows


COMPETITIONS

General competition rules: The General Competition Rules are found on the Footer under Competitions.

If you've won a competition, please allow 6-8 weeks for the delivery of your prize.

If you have won in competition, please allow 3 months to pass before you enter another competition

You can direct all competition enquiries to munondele@sabc.co.za

BOOKING OF DJS FOR PRIVATE EVENTS

Phalaphala FM is not responsible for the bookings of DJs, if you want to invite a DJ to your private gig, get in touch with them personally through their social media pages and/or Phalaphala fm DJ pages

INVITING PHALAPHALA FM TO BE PART OF AN EVENT

If you want to invite Phalaphala FM to be part of you event, you must contact the marketing office

NB: Make sure that you contact the Marketing Unit as early as possible, advisable 3 months before your planned event.

WORK AT PHALAPHALA FM

For on-air positions, send your CV and DEMO to Phalaphala FM Programme Manager, Mrs Sharon Ravele: ravelens@sabc.co.za 
for off-air positions, send your CV to Human Resource Manager, Ronnie Mphephu Mphephu: mphephurn@sabc.co.za

COMPLAINTS

The SABC and its services are signatories to various Codes of Conduct related to its broadcasts.  If you have a complaint, you can direct it to any of the following bodies:

1.  Details on lodging a complaint about programming content that you believe does not comply with the provisions of the Code of Conduct of the Broadcasting Complaints Commission of South Africa can be found at www.bccsa.co.za

2.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Advertising Standards Authority of South Africa can be found at www.asasa.org.za

3.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Wireless Application Service Providers Association of South Africa can be found at www.waspa.co.za

You can send complaints on other SABC matters to:

The Manager
Broadcast Compliance
Private Bag X1
Auckland Park
2006
e-mail shibambonv@sabc.co.za
Tel 011 714 2244
Fax 011 714 4508

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